Refund Policy
Last updated: 02-01-2026
Thank you for purchasing ZeroScribe.
1. Free Trial
ZeroScribe offers a 7-day free trial that provides full access to all features. We strongly encourage users to use the trial period to evaluate the software and ensure it meets their needs before making a purchase.
2. Refund Eligibility
Because ZeroScribe includes a full-featured trial, all sales are generally final once a purchase is made.
However, refunds may be granted in the following cases:
You experience technical issues that prevent the software from functioning as intended
The issue cannot be resolved by our support team within a reasonable timeframe
The request is made within 7 days of purchase
3. Non-Refundable Situations
Refunds will generally not be provided in the following situations:
The software is functioning as described and no technical issue is present
The request is based on personal preference, change of mind, or lack of use after purchase
The request is made after 7 days from the date of purchase
There is evidence of misuse, abuse of the refund policy, or repeated refund requests
4. How to Request a Refund
To request a refund, please contact us at:
Email: support@zeroscribe.io
Include:
Your order details
A clear description of the issue
Our team will review your request and respond within a reasonable timeframe.
5. Processing Refunds
If approved, refunds will be processed to your original payment method. Processing times may vary depending on your payment provider.
If you have any questions, feel free to reach out to our support team.